Residential HVAC Sevice FAQs

My system is not cooling/heating, what should I check before I call?
We recommend you first check your breakers, sometimes it is as simple as that.

How often should I change my air filter?
We recommend you change your filters once a quarter. If you have allergies or asthma, you might want to change every two months. We can also help by adding a Reme Halo or other electric air cleaners.

What can I do to extend the life of my system?
You can extend the life of your system by having regular maintenance twice a year and by changing your filters. Learn more about Matco heating and AC maintenance here.

Do you offer financing?
Yes! We offer financing options through Wells Fargo. Learn more about our financing options.

Do you charge emergency, weekend or after hours rates?
We do service 24/7, and our rates are higher during these times as we pay our technicians overtime for after hours calls.

How long do installations take?
Installations vary depending how many systems we put in. A typical one system install is completed in one day.

Do I have to be at the house while the work is being done?
We ask that an adult be present to answer questions and guide our technicians as needed.


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